Effective: August 4, 2026
Beautiro (the "Company") values your privacy and complies with applicable data protection laws.
1. Personal data collected
The Company may collect the following data to provide the Service.
Required: name, contact (phone/WhatsApp), email, consultation/booking details, preferred dates
Optional: nationality, language preference, passport/visa information, transport/interpreter requests
Automatic: access logs, IP address, cookies, device information, usage records
2. Purposes of use
Medical tourism consultation, booking, and scheduling
Partner clinic matching and concierge services (transport, interpretation, payment guidance)
Customer support, complaints, and notices
Service improvement, analytics, and fraud prevention
Compliance with legal obligations
3. Retention period
Data is deleted without delay when the purpose is fulfilled.
Where required by law, data may be retained for the statutory period.
Examples: contract records 5 years, complaints 3 years, access logs 3 months where applicable.
4. Third-party provision
The Company does not provide personal data to third parties without consent, except as required by law.
With consent, data may be shared with partner clinics and transport/interpreter partners as needed to fulfill bookings.
Recipients, purposes, items, and retention periods are disclosed in advance.
5. Processing delegation
The Company may delegate tasks to specialized vendors (e.g., hosting, messaging, payment).
Delegates and tasks are disclosed in this Policy and managed under applicable law.
6. Your rights
You may request access, correction, deletion, or restriction of your personal data.
Contact privacy@beautiro.com or customer care; the Company will respond without undue delay.
Legal representatives may exercise rights where permitted by law.
7. Cookies
The Company may use cookies to improve the Service.
You may refuse cookies via browser settings; some features may be limited.
8. Security measures
The Company implements technical and organizational safeguards such as access control, encryption, and security programs.
Staff with data access are minimized and trained regularly.
9. Privacy officer
Privacy officer: Beautiro
Email: privacy@beautiro.com
Customer care: Beautiro WhatsApp channel
10. Policy changes
Material changes will be announced with the effective date and reasons.
The updated Policy takes effect on the announced date.
Privacy inquiries: privacy@beautiro.com · Beautiro customer care (WhatsApp)